phone UK  astutium phone number UK +44.20.3475.2555
phone US  astutium phone number US +1.607.264.2555

folder icon Control Panel - CPanel/WHM (51)
Information on the CPanel / WHM control panel system

folder icon Control Panel - DirectAdmin (8)
Information on the Direct Admin control panel system.

folder icon Control Panel - Dot Net Panel (DNP/WebSitePanel) (11)
Information on the Dot Net Panel (DNP) control panel system.

folder icon Control Panel - Ensim Pro (13)
Information on the Ensim Pro control panel system.

folder icon Control Panel - H-Sphere (81)
Information on the H-Sphere control panel system.

folder icon Control Panel - HELM (0)
Information on the Helm for Windows control panel system.

folder icon Control Panel - Plesk (29)
Information on the Plesk control panel system.

article icon Apple Mail leaves messages on server, MAC downloads multiple copies of the same email
Apple Mail Setup Tweaks AppleMail can quickly over-exceed your email space quota if not...
article icon Can I check my email when I am away from home / work ?
Yes, by using the webmail service. for PLESK visit http://webmail.yourdomain.ext for CPanel...
article icon Can you help / migrate my accounts / websites /emails / databases ?
If you were a ... reseller with root access had a VPS were on a dedicated server using...
article icon Cron Cheat Sheet
Many of our Hosting Services come with the ability to run scheduled tasks (known as crontabs) -...
article icon Does your control panel allow for file uploads not using FTP ?
Yes, business plans on most of our control panels have the facility to manage files through a...
article icon How do I access the CPanel control panel ?
Your CPanel control panel is accessed by a web browser at http://{domain}/cpanel i.e. if your...
article icon How do I access the Ensim control panel ?
Your Ensim control panel is accessed by a web browser at http://{domain}/admin i.e. if your...
article icon How do I access the Plesk control panel ?
Your Plesk control panel is accessed at http://{domain}:8443/ i.e. if your domain was...
article icon How do I add an E-mail Account to Webmin (in Virtualmin) ?
Connect and login to your webmin control panel. Click on the Servers tab, and then...
article icon How do I change my hosts file? Or, how can I see my domain before DNS changes propagate?
To see your domain on our system before a DNS change takes effect,  edit your hosts file on...
article icon How do I disable php for one account on a Linux server ?
To disable PHP for a single domain/account hosted on a Linux server, simply add the following...
article icon How do I repair a damaged MySQL table, rebuild index or prepare for backup ?
It is always worth trying a repair of MySQL tables before backing them up to shrink the...
article icon How to Backup your MySQL DB databases
Backup command for mysql databases For those looking to get a regular backup of your MySQL...
article icon How to Change Service Password?
Login to the client portal at https://www.astutium.com/clientarea.phpSelect "My Services ,...
article icon My CGI script is not working, what permissions do I need to set for them to function properly?
CGI scripts should be set to 755. Owner:Read/Write/Execute Group:Read/Execute...
article icon What are Aconix Hosting\'s primary and secondary nameservers?
We have different nameservers depending on the service and control panel you use. This enables us...
article icon What are Astutium's primary and secondary nameservers?
The nameservers for your service will have been listed in the initial welcome documents you...
article icon What are BeyondPerceptions's primary and secondary nameservers?
We have different nameservers depending on the service and control panel you use. This enables us...
article icon What are desigbRweb's primary and secondary nameservers?
We have different nameservers depending on the service and control panel you use. This enables us...
article icon What happens if I exceed my allocated monthly bandwidth/data-transfer allowance?
You will receive an automatic email warning you that you have reached/exceeded 80% of your...
article icon What is the server path to my files ?
The path to your files will vary depending on the control panel you use... Plesk (linux)...
article icon When are my Web Stats updated ?
The statistics are updated from 3 A.M. GMT every day.
article icon Why can't I send email ? How do I setup outbound SMTP ?
Astutium secure our outbound mail servers to only allow valid email users to send email through...
article icon Why does my email not arrive at hotmail ? Missing / Lost emails to xyz@hotmail.com
We hear this several times a day everyday. It is NOT going to be, and never has been a problem...
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