phone UK  astutium phone number UK +44.20.3475.2555
phone US  astutium phone number US +1.607.264.2555

folder icon VoIP - IP Based Telephony (5)
Voice over Internet Protocol (VoIP) Voice over Broadband (VoB) Voice over Wireless (VoW/VoWiFi) - Internet Telephony Services

article icon Can I change the speed of my broadband ?
Yes you can upgrade your ValueADSL.co.uk broadband to any of our other products. This is called a...
article icon Can I change the speed of my broadband ?
Yes you can upgrade your ValueADSL.co.uk broadband to any of our other products. This is called a...
article icon Can I get BroadBand where I am ?
There are a number of factors that will determine whether you will be able to take get an ADSL...
article icon Can I still use my telephone with Astutium ADSL ?
Yes. Your telephone line will be upgraded to one that converts your phone signal into a digital...
article icon Can I switch to your broadband ?
Moving ADSL from one provider to another is called DSL Migration. ValueADSL.co.uk are very happy...
article icon Do I need a new line for Astutium ADSL ?
Not normally. In most cases, you existing BT analogue phone line can be upgraded to ADSL,...
article icon How do I improve my VoIP call quality ?
A VoIP call is simply a packet of data being transmitted over the internet, and is subject to...
article icon How fast can my broadband go / whats the fastest broadband ? What speed is Connect::ADSL ?
Currently at BT exchanges the fastest ADSL/SDSL that can be supplied depends on line types,...
article icon How quickly can I get broadband ?
Usually we can provision a new ADSL connection within FIVE working days. Migrations from an...
article icon How quickly can I get broadband ?
Usually we can provision a new ADSL connection within FIVE working days. Migrations from an...
article icon How to Use Connect::VOIP with your existing SIP device ...
You need an Connect::VOIP username and password in order to make free and ultra-cheap calls via...
article icon Is my fax compatible ADSL ?
FAX Machines work over the standard analogue part of a telephone line There is no reason why...
article icon What are the ADSL contention ratios ? Explain contention ...
Can you explain how the contention ratios work ? The various BroadBand technologies each have an...
article icon What are the benefits of ADSL based services for Home and Business ?
ADSL based services allow Home Users to: download Speed. ADSL provides high-speed digital...
article icon What can I used my ADSL connection for ?
Connect::ADSL's high-speed connections with huge bandwidth allocations has the potential to...
article icon What computers is Astutium ADSL compatible with?
Windows 98, 98SE, ME, Windows 2000, Windows XP, Vista or Windows 7 and Apple Mac, running OS...
article icon What does ADSL stand for?
Asymmetric Digital Subscriber Line. RADSL stands for Rate-Adaptive Asymmetric Digital Subscriber...
article icon What equipment will I need for Astutium ADSL ?
You will require a compatible ADSL modem - which you can obtain for us when you order the line -...
article icon What is ADSL ?
ADSL, or Asymmetric Digital Subscriber Line technology is a means of transmitting digital...
article icon What is the minimum ADSL / SDSL / Leased Line period ?
Astutium telephony services including : Connect::ADSL Connect::SDSL Connect::LeasedLine...
article icon What services on my BT line are incompatible with ADSL ?
ADSL service is not compatible with these BT services: Subscriber private metering 30k...
article icon Who do I report ADSL / SDSL / Leased-Line faults to ?
If you have a fault with an Asutium Connect service, you shoudl in the first instance report them...
article icon Why is ADSL asymmetric?
An ADSL line can cope with transferring a set number of bits per second - the bitrate -...
article icon Why is Astutium ADSL better than a standard modem and telephoneline?
Modems were designed to allow computers to communicate over the standard PSTN - a system designed...
article icon Will ADSL affect my burglar alarm, monitoring service or security system ?
ADSL Services are not compatible with security / monitor / alarm systems. You should obtain a...
article icon Will ADSL affect my normal voice telephone connection ?
Voice telephone handsets work over the standard analogue part of a telephone line There is no...
article icon Will I need a new number with Astutium ADSL ?
No. Your voice telephone service remains unchanged.
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