phone UK  astutium phone number UK +44.20.3475.2555
phone US  astutium phone number US +1.607.264.2555

article icon Do you have an online Minecraft control panel?
Yes, we use a Multicraft control panel, featuring console access, full FTP access, one click...
article icon Do you have any demo Minecraft servers?
We have Demo Minecraft servers in each of our Primary locations.   United Kingdom Demo server:...
article icon Do you offer Minecraft servers bigger than 4GB?
Yes we can offer larger plans - contact us to discuss your requirements.
article icon Do you support CraftBukkit and Tekkit?
Completely! CraftBukkit is already available from the control panel. For Tekkit, just open a...
article icon How do I access my minecraft server ?
Accessing your MineCraft Instance (Shared, VirtualPrivate or Dedicated Minecraft Server) After...
article icon How do I Add or Remove an Operator In-Game ?
How to Add and Remove Operators If you have WhiteLists enabled you can Add and Remove Ops...
article icon How do I build a house in minecraft ?
Is there a tutorial on minecraft house building ? There are hundreds of great minecraft tutorial...
article icon How do I change the Minecraft server version?
  1) Login to the Multicraft control panel http://mccp.mcftserver.com/ you can reset/retrieve...
article icon How do I change the spawnpoint in minecraft ?
To change the spawn point, you'll want to add a plugin such as Essentials...
article icon How do I create a MySQL database in MultiCraft (Minecraft)?
To create a MySQL database for use with your Minecraft server. 1) Log into the Multicraft...
article icon How do I enable / manage whitelisting on my minecraft server?
A whitelist is the list of players that are allowed access to your server.If whitelisting is...
article icon How do I ensure all of my minecraft worlds are backed up?
Backups are only created for worlds where the name starts with the name of the default world (set...
article icon How do I Fix Out of Memory Errors on My Minecraft Server ?
Minecraft Server Out of Memory Errors If you are repeatedly seeing an error on your hosted...
article icon How do I FTP into my minecraft server ?
How to FTP into your Minecraft server File Transfer Protocol (FTP) is the method used to access...
article icon How do I get more slots for my Minecraft Server ?
How to get more player slots for your hostined minecraft server ... So the time has come, you've...
article icon How do I Install Modpacks
In order to install special modpacks such as Tekkit, Hexxit, Big Dig, Attack of the B Team, Hack...
article icon How Do I Re-Install the Apple Mac Minecraft Client ?
How To Re-Install the Apple Mac Minecraft Client You should only re-install your minecraft game...
article icon How Do I Re-Install the Windows Minecraft Client ?
How To Re-Install the Windows Minecraft Client You should only re-install your minecraft game...
article icon How do I reset my minecraft control panel password ?
Resetting your Multicraft Minecraft Console Password Forgotten your password to the Minecraft...
article icon How do I retrieve or reset my Minecraft/Multicraft MySQL login details?
To view/reset your MySQL login credentials for Minecraft/Multicraft. 1) Log into the control...
article icon How Do I Run a PocketMine (Minecraft Pocket Edition) Server ?
To set up a Minecraft: Pocket Edition (MCPE) / PocketMine Minecraft Server, you will need to...
article icon How do I temporarily shutdown/turn off my minecraft server?
If you use a stop command in game, the server will actually just reboot. To fully stop the...
article icon How do I upload my minecraft world?
To upload a world file named "world":   1) Log into Multicraft and Stop the Minecraft Server....
article icon How do I upload plugins to my minecraft server ?
How to upload a Minecraft Plugin into your Minecraft server Plugins are uploaded by FTP...
article icon How do I upload worlds to my minecraft server ?
How to upload a Minecraft World into your Minecraft server Worlds are uploaded by FTP...
article icon How many players can my Minecraft server support?
The amount of players depends on the amount of RAM the server has, and the types/amount of...
article icon How to install essentials plugin for Minecraft?
To install Minecraft Essentials   Download the 3 files to your local computer...
article icon How To Set up the Group Manager with the Essentials Plugin
How To: Set up the Group Manager with the Essentials Plugin This article will explain how to add...
article icon I added minecraft plugins to the folder, but they don't show up in the game?
You need to enable CraftBukkit first. To do this, go to the JAR selector in the control panel,...
article icon I am unable to build after installing Essentials Plugin
If you are unabel to build after installing the Essentials Plugin and Group manager, then you...
article icon Minecraft EULA Server INFO WARN Messages in Console
As of Minecraft 1.7.10 onwards, the MineCraft developers at Mojang now require you to modify the...
article icon Minecraft message Can't keep up! Did the system time change, or is the server overloaded?
If your CPU usage is at 100% and is showing[Server] WARNING Can't keep up! Did the system time...
article icon What are the Differences Between Vanilla Minecraft Servers and CraftBukkit
What is the difference between a CraftBukkit (Bukkit) MineCraft Server and a Vanilla Minecraft...
article icon What is a minecraft dedicated IP ? Do I need a dedicated IP for minecraft ?
What is a minecraft dedicated IP and do I need one ? A minecraft dedicated IP means that you...
article icon When I try to delete a minecraft world, it deletes but just comes back ?
Make sure that the world is removed from any world plugin such as Multiverse, otherwise it will...
article icon Where are your Minecraft servers located?
We have servers in Phoenix, Arizona,France and the UK.
article icon Where do I get the latest launchers for minecraft?
There is a new launcher to use: Windows:...
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